Tired of Unreliable Care?
Switch to Orange County & most trusted home care service. Join the movement of seniors and families who upgraded to professional, reliable caregivers who actually show up.
100
% Satisfaction Rate
24/7/365
Emergency Support
48
Hour Quick Start
Frustrated with Your Current Agency or Caregiver?
You're not alone. These are the top complaints we hear from families switching to our elite service.
Always Late or No-Shows
Your current caregiver shows up late, leaves early, or doesn't show up at all. You're tired of the stress and unreliability when your loved one is counting on them.
Unsatisfactory Communication
Important changes to your parents’ health
and cognitive status are not being shared
with you in a timely manner. Unless you
ask, information isn’t being shared.
Untrained Staff
Your caregiver lacks proper training for your parent's specific conditions. They don't understand Parkinson's, dementia care, or even basic safety protocols.
Inconsistent Service
Constant caregiver changes erode trust
and dignity, heighten stress, increase
safety risks, and force clients to adapt
when they most need stability.
No Backup Coverage
Continuous caregiver calls out or no-
shows without notice, leaving you
unprepared and vulnerable, causing
disruption, stress, and avoidable safety
risks.
You Don’t Matter - They Don’t Care
Your agency or private caregiver makes
you feel unimportant. Caregiver is a no
show and nobody calls. Care is generic,
little personal attention, caregiver plays
on their phone and no real understanding
of your unique needs.
Finally, The Professional Care Your Family Deserves
Experience the difference of working with Orange County's most trusted home care agency. Here's what changes when you switch to Assisting Hands:
Monitored On-Time Arrival – Reliable caregivers supported by GPS-verified clock-ins, with extra measures taken to ensure care is never missed.
Timely Customized Communication – Access to care notes via client portal, immediate notification of priority matters and no charge virtual family care conferences.
Specialized Training - Assigned caregivers are matched with clients ensuring they have appropriate training and experience in fall prevention, Parkinson's, dementia, and stroke care.
Consistent Caregiver Assignment - Same professional caregiver or caregiving team builds lasting relationships with your loved one.
24/7 Backup Coverage - Majority of caregivers live locally, making replacements caregivers available on short notice.
Care Manager - Dedicated professional who knows your family and manages all care details.
"I have relied upon Assisting Hands for more than 3 years to provide part time staffing for my mother in her home. We have welcomed 5-6 different workers for various needs and each one has been a dream. This agency finds and retains high quality people who are intelligent and compassionate. My mother has Alzheimer’s and the workers have always treated her with respect. I interviewed 6 agencies and tried 2 prior to contacting Assisting Hands. My experience with them was subpar. You really can give Assisting Hands a try and I believe you will be very pleased."
Josie McCausland
See Why Families Choose Assisting Hands
Compare what you're getting now versus what you deserve with elite care service.
Service Features
Other Agencies
Assisting Hands Dana Point
Monitored On-Time Arrival
Timely Customized Communication
Specialized Training/Caregiver Matching
24/7 Backup Coverage
Care Manager
Consistent Caregiver Assignment
Care Notes via Client Portal
Courtesy Notifications
Your Seamless Switch Process
We handle everything so your transition to elite care is effortless and stress-free.
Always Late or No-Shows
Call us today and speak with our Care Coordinator within 4 hours. We'll assess your current situation and immediate needs.
Perfect Caregiver Match
Within 48 hours, we'll match you with a qualified caregiver who specializes in your loved one's specific conditions.
Smooth Transition
We’ll make every effort to coordinate with your current provider to ensure zero interruption in care while making the switch to better service.
Elite Care Begins
Within 72 hours, your new professional caregiver or caregiving team executes the customized care plan and access to care notes are activated.
Families Just Like Yours Trust Us Every Day
Read what other Orange County families are saying about their decision to upgrade to Assisting Hands.
"Ruth and her team helped our family for many years. Ruth has always been amazingly kind, patient and caring. She is extremely professional and has a great team of caretakers as well. We were blessed to have found Assisting Hands and would not hesitate to recommend them."
"Assisting Hands was essential to our family for several months while my parents prepared to transition to an assisted living location. They came on board during a chaotic health crisis situation. When both of my parents ended up in the hospital, they held things together until my sister and I could travel to the area. They were devoted to keeping my parents safe and comfortable. Ruth was extraordinarily patient and wise helping us navigate the transition. She took many long evening and weekend calls with us to accommodate our busy schedules in different time zones. She also made many, many last minute adjustments as my parents needs changed quickly.
Assisting Hands Dana Point has been a lifesaver for our family. After my mother had a bad fall and surgery, we needed 24/7 care for mom in her own home. The care and sincere kindness shared by Ruth, Beverly and their great staff was most appreciated. We had a great experience and extended the time for companionship for mom. She's now in an Assisted Living facility and had another bad fall when visiting a friend. When the hospital was ready to release her, we knew exactly who to call. Ruth and Beverly jumped right on it and we had 24/7 care within 24 hours. We knew that mom would be in good hands! My family would highly recommend Assisting Hands Dana Point for your family needs. Don't hesitate to call them!
Meet Your Elite Care Team
State licensed non-medical home agency specializing in providing the highest quality home care in Orange County.
Ruth Johnson
Co-Owner
Marshall Northcott
Co-Owner
Our Philosophy of Care
Their belief that truly exceptional home care starts with listening, understanding, and building trust is at the core of their agency. Their approach emphasizes the importance of relationships—developing tailored care solutions that honor each client’s unique needs, lifestyle, and preferences. They lead with empathy and purpose, ensuring that every family feels supported, respected, and confident in their care journey.
Switch to Elite Care Today
Don't waste another day with unreliable care. Get matched with a professional caregiver in 48 hours and experience the Assisting Hands difference.
Free consultation within 24 hours
Professional caregiver matched in 48 hours
Seamless transition with zero care interruption
Need Immediate Help?
Call Today
Frequently Asked Questions
Get answers to common questions about switching to Assisting Hands Dana Point.
How quickly can I switch to Assisting Hands?
Most families can switch within 24-48 hours. We handle all coordination with your current provider to ensure there's no interruption in care while making the transition to better service.
What if I'm not satisfied with the new caregiver?
We encourage open communication. Your satisfaction is critical, if the assigned caregiver or one of the caregivers on your team isn’t a suitable match we’ll work immediately to find a suitable replacement.
How do you ensure caregivers show up on time?
We use GPS tracking and require clock- in/clock-out confirmations. If a caregiver doesn’t clock in for their shift, they are immediately contacted and scheduling will take immediate action to secure backup coverage when necessary.
Will I have to pay any switching fees?
No setup fees or switching costs. We believe families shouldn't be penalized for wanting better care. Your first consultation and caregiver matching are completely free.
Do you provide care for specialized conditions?
Yes, assigned caregivers are matched with clients ensuring they have
appropriate training and experience in Parkinson's disease, dementia/Alzheimer's care, stroke care, post-stroke recovery, diabetes
management, and other conditions requiring specialized attention.
What communication will I receive about my parent's care?
Access to detailed care notes via client portal are available, plus, you’ll receive immediate notification of priority and emergency matters and we’ll schedule no charge virtual family care conferences as needed.
ARCHITECTURAL SERVICES
Revamp your entire home with innovative designs, quality craftsmanship, modern upgrades, and timeless elegance.
new construction
A small change in the use of space can make your place more functional & comfortable. Get a free consultation to explore your home’s possibilities.
DECK INSPECTIONS
Expand your living space with custom home additions and ADUs, built for comfort, functionality, modern living, and long-term value.
KITCHEN & BATHROOM Remodeling
Transform your backyard with stunning designs, functional layouts, premium materials, expert craftsmanship, and lasting beauty.
ARCHITECTURAL SERVICES
Anyone building a home should start with expert guidance. VCI Builds supports you every step—so your vision becomes a safe, stunning reality.
new construction
Building your dream home? VCI Builds offers complete design-to-finish construction, handling everything from planning to delivery—so you get quality results, on time and within budget.
DECK INSPECTIONS
VCI Builds provides expert SB-721 deck inspections, ensuring safety, compliance, and structural integrity with every evaluation—so you can have peace of mind.
KITCHEN & BATHROOM Remodeling
VCI Builds delivers custom kitchen and bathroom remodels in Orange County—adding value, style, and lasting comfort, all managed start to finish.
Your Family Deserves Elite Care
Don't settle for unreliable, unprofessional caregivers another day, switch to Orange County's most trusted home care service. Join the movement of Orange County families who upgraded to the regions most trusted home care service.
Orange County's premier home care agency serving families throughout South Orange County with professional, reliable caregiving services.
27122A Paseo Espada, Suite 903
San Juan Capistrano, CA 92675
(949) 426-7300
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ELECTRICAL SERVICES
Whether building, renovating, or upgrading your home, We provides expert electrical additions to ensure your space is safe, efficient, and built to last.
RESTORATION SERVICES
When disaster strikes, VCI Builds responds fast with expert solutions—restoring your home quickly, safely, and with trusted care.
WINDOW & DOOR INSTALLATION
We can reframe, redesign, or simply replace and install your windows and doors. Call now for a free and reasonable estimate.
PLUMBING SERVICES
VCI Builds takes the stress out of home plumbing with expert service you can trust. We ensure your system is safe, efficient, and up to code.